Privacy Policy

Introduction

This Privacy Policy explains how Littleworth Interiors (“Littleworth Interiors”, “we”, “us”, or “our”) collects, uses, and protects your personal data when you use our website, contact us, or use our services. We are committed to protecting your privacy and handling your personal data in accordance with UK data protection laws, including the UK GDPR and the Data Protection Act 2018.

By using our website or providing your personal data to us, you agree to the terms of this Privacy Policy.

Who We Are

Littleworth Interiors is an interior design business based in Marden, Kent, United Kingdom. If you have any questions about this Privacy Policy or how we handle your personal data, you can contact us using the details provided on our website.

The Data We Collect

We may collect and process the following types of personal data:

Contact details such as your name, address, email address, and telephone number
Information about your property and project, including photos and measurements you provide
Communication records such as emails, messages, and notes of conversations
Payment and billing information (processed via secure third‑party payment providers where applicable)
Technical data such as IP address, browser type, and information about how you use our website (via cookies and similar technologies)

We aim to collect only the personal data that is necessary for the purposes set out in this Privacy Policy.

How We Use Your Data

We may use your personal data for the following purposes:

To respond to your enquiries and provide our interior design services
To prepare proposals, quotes, contracts, and project documentation
To manage and administer your project, including liaising with suppliers and contractors where appropriate
To process payments, invoices, and accounts
To operate and improve our website and services
To send you marketing communications where you have given consent or where we are otherwise permitted by law
To comply with our legal and regulatory obligations

We will only use your personal data where we have a lawful basis to do so, such as your consent, performance of a contract, compliance with a legal obligation, or our legitimate interests.

Marketing Communications

We may use your contact details to send you information about our services, news, or events that we think may be of interest to you. You can opt out of receiving marketing communications at any time by following the unsubscribe instructions in our emails or by contacting us directly.

We will not sell your personal data to third parties for their own marketing purposes.

Sharing Your Data

We may share your personal data with:

Service providers and suppliers who assist us in delivering our services (for example, IT providers, couriers, trades, or product suppliers)
Professional advisers such as accountants, insurers, or legal advisers
Payment processors and financial institutions for billing and payment purposes
Law enforcement agencies, regulators, or other authorities where required by law

We require third parties who process personal data on our behalf to keep it secure and to use it only in accordance with our instructions and the law.

International Transfers

If we transfer your personal data outside the UK, we will ensure that appropriate safeguards are in place to protect your data, such as using standard contractual clauses or transferring to countries that provide an adequate level of data protection.

Data Retention

We will keep your personal data only for as long as is reasonably necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. The retention period may vary depending on the nature of the data and our legal obligations.

When personal data is no longer needed, we will securely delete or anonymise it.

Your Rights

Under UK data protection law, you have certain rights in relation to your personal data, which may include:

The right to access the personal data we hold about you
The right to request correction of inaccurate or incomplete data
The right to request deletion of your personal data in certain circumstances
The right to restrict or object to the processing of your data in certain circumstances
The right to data portability in certain circumstances
The right to withdraw consent where we rely on consent to process your data
The right to lodge a complaint with the Information Commissioner’s Office (ICO)

If you wish to exercise any of these rights, please contact us using the details on our website.

Cookies and Website Tracking

Our website may use cookies and similar technologies to improve your experience, analyse how the site is used, and support certain features. You can usually set your browser to refuse cookies or to alert you when cookies are being used. Some parts of the website may not function properly without cookies.

Further information about our use of cookies may be provided in a separate Cookie Policy.

Security

We take reasonable and appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page. We encourage you to review this page periodically to stay informed about how we handle your personal data.